admin@toystoreexpress.com Thank you for browsing our shop! We hope you enjoy our quality products as much as we do offering them. 100% satisfaction guaranteed on all of our selections. You can be assured of value and quality with every purchase. We continue to add product lines as the quality and pricing guidelines meet our requirements. TOY SAFETY Toy Store Express wants to assure our customers that our toys are safe and non toxic. We verify with our toy suppliers on a continuing basis. Our toys meet U.S. standards for safety. Our commitment is to sell high quality, safe toys, to you our customers. Any questions about specific toys can be sent by email to us at admin@toystoreexpress.com. We have the latest secure online ordering system available using encrypted transmittal (SSL encryption technology). You may order with confidence that your information is protected and your privacy is assured. SHIPPING METHODS Our shipping is via USPS, FED EX or UPS. Shipping rate is within the continental US. Shipments to Hawaii & Alaska email admin@toystoreexpress.com for quote information. US SHIPPING/HANDLING RATES Shipping charges are determined according to a schedule that considers zone, girth and weight. All rates are provided at the time of your order - no surprises! PAYMENT OPTIONS You may choose any of the following options: Major Credit Cards - Visa, MasterCard, Amex and Discover. We do not ship COD orders. INQUIRIES Please allow 10 business days for order follow up. RETURNS We stand behind the products we sell. We carry only quality products from reputable firms that meet our criterion. We are sure you will be happy with your purchases and guarantee that each item is as described and pictured. Items must be returned within 15 days of receipt, in their original packaging and in resalable condition. Email for a return authorization number. Packages arriving without this number will be refused. A re-stocking fee of 15% will be charged for all returned items. Defective items may be returned for repair or replacement only, no re-stocking charges apply for damaged goods. All shipping costs must be prepaid. Ship parcel post or FedEx ground. If package arrives damaged, hold merchandise in original packaging. Notify FedEx, Ups or Post Office immediately, who will inspect the package and return it to us at no expense to you. Please notify us prior to returning any damaged merchandise.
We are sorry but we are not able to take phone orders at this time. |